How to Submit a Service Request
Building managers request repair, maintenance, and renovation to campus buildings and grounds by generating a customer request at https://workorders.tcu.edu/ or calling the Work Order Desk at 817-257-7956.
Guide for Students in Residence Halls
Guide for Classroom, Office, Other Buildings or Grounds
Notify your building manager. They are our points of contact and need to know what is going on in their building. Your building manager is usually your department’s front desk person (some larger buildings with multiple departments have more than one manager).
If you don’t know who your department’s building manager is, call extension 7956.
Contact the Center for Instructional Services, which supplies and maintains technology as well as teaching aid equipment in the classrooms.
Contact our Information Technology department, which maintains the Wi-Fi, networks, TCU-owned computers and even the physical ethernet ports on campus.
TCU Facilities manages a work force and annual budget to address routine campus operations and maintenance, such as changing light bulbs, replacing filters, repairing broken fixtures, restoring utility outages, etc. When the nature of a work request is to modify the use of an assigned space, such as adding an electrical outlet to support a new office configuration or equipment, individual departments will be responsible for funding the modification. Department-funded work must be coordinated with the responsible vice chancellor and budget manager.